Early Help for our school

Supporting Our Children and Families

At John Randall Primary and Nursery School we recognise the challenges that families may face. There are times when you might need extra help and support. If this is the case, please come and talk to us.

In order to support our families in the right way, we will work with you to identify:

  • what you are worried about
  • what is working well
  • what needs to happen next

Providing early help to our children and families at John Randall means we can change a child’s developmental path and improve outcomes for children, families, and communities, providing support as soon as a problem emerges, at any point in a child’s life.

Early Help at our school…

  • Staffing structure that promotes support for all pupils and families.
  • There is an ‘open-door’ approach for parents/carers to ask for help when they need it.
  • support to improve attendance, or behaviour, or to increase engagement with families with the aim of making school life a more positive experience for the child.
  • Well-being interventions for any pupils in need. e.g. BE-U (Anita) Counselling , Mental Health Support Team
  • A whole school ethos that values every child and nurtures them to enable them to achieve their potential.
  • Inclusion Manger & Family Ambassador – school-based provision to support both children and families.
  • The school nurse and health visitors offering advice and support to parents/carers.
  • School SENCO — Special Educational Needs Co-ordinator
  • Other agencies; LSAT- Learning support advisory Teacher, Educational Psychologist, Soundswell – Speech and Language support
  • Early Help assessments and plans to support families in need of support
  • Working with Social Services and Strengthening Families for better outcomes for our families


Early Help signposting from school…

Family Connect Telford — Families, carers and professionals can access comprehensive local information via this website relating to the needs of children aged 0 – 19 years old or to 24 years old for those with a disability  Family Connect (familyconnecttelford.co.uk)  01952 385385

CAB — Citizen advice  About us – Citizens Advice

School Nurse  Telford School Nurses (shropscommunityhealth.nhs.uk)  Tel: 0333 358 3328

PODS Telford  About Us – PODS (podstelford.org)  SEN children

Housing  –  Housing and accommodation – Telford & Wrekin Council

Strengthening Families SEND – Local offer (telfordsend.org.uk)

* Lakeside South  01952 385465

Telford and Wrekin Family Hub Family Hubs offers – Telford & Wrekin Council